Retail Sales Associate

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Cotton Creek Farms has an immediate job opening for a part-time retail sales associate to manage our alpaca farm store located in Thompsonville, Michigan.

Core Responsibilities

  • Opens store and prepares for the day
  • Greets customers upon entry
  • Manages farm phone to provide directions, instructions for tours, etc.
  • Provides instructions and options for feeding alpacas and purchasing tour tickets
  • Directs customers to correct product offerings based on needs
  • Supervises and redirects visiting children while in the store
  • Provides education on product usage and cleaning
  • Manages cash register and payment processing within Square POS
  • Prepares and ships website orders within WooCommerce
  • Closes store each day

Secondary Responsibilities

  • Provides information on farm history, alpacas as an animal, and shares stories about individual alpacas
  • Learns alpaca names and basic history
  • Stocks incoming inventory
  • Straightens existing inventory
  • Performs stock audits when needed
  • Clean store flooring, windows, doors, and fixtures as needed

Preferred Skills and Qualifications

  • 18 years or older
  • High school diploma
  • Previous retail experience
  • Excellent customer service and communication skills
  • Strong attention to detail
  • Comfortable with software and computer programs

Work Hours

The farm is open to the public on both weekdays and weekends from 10:00 am – 4:00 pm.

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